In recent years, we have become more involved in the design and installation of large finishing plant. This has led to the creation of an industrial division with a special team of project engineers responsible for liaison with the customer from enquiry stage to commissioning of the plant. It is the project engineer, with his wide knowledge and experience of finishing methods and problems throughout the world, who makes the first assessment of the customer’s needs, translates them into suggestions, designs, costing, quotations and, ultimately, into hardware and that is where the erection teams take over, working days often nights and even weekends as well, to make sure that the installation is ready when the customer wants it.