Our Services
Advisory
Implementation
Staffing
Consulting & Advisory Service
It is important for Business teams to have clear understanding of process automation concepts, potential technology solutions and approach towards it at all the levels of any Enterprise, either pursuing or about to pursue their Automation journey. We believe that the most innovative ideas come from the workforce who understands the Business best on the ground. And thus, we bring unbiased, Industry view point to create an eco-system for Business teams to think and generate ideas which is best suited for them.
Implementation Service
Project Based Model
Work with Us – Define Scope & Outcome!
Our team understands that it is common to have a defined scope for an initial project to be undertaken. We work closely with stakeholders to understand the project scope and provide a fixed project cost and delivery model to help achieve the outcome.
We take full responsibility of the project delivery and deploy solutions that you may use as a service or own that service to realize the project outcomes. We help define time limits and take full project responsibility. If a project is clearly thought out with a clear definition of scope and timelines, our project-based engagement model will be best suited for you.
Implementation Service
Managed Model
Partner with Us – Realize Automation & Digital Goals!
Engage our independent Center Of Excellence to realize your process automation and digital transformation goals. Our managed services model helps you focus on your business rather than operations. Our dedicated team takes complete ownership of processes and deliveries.
We take care of entire requirements from setting up a team to delivering the outcomes. Our clients are delighted with our professionalism and approach.
IT Staffing
Engage Us – Resources Well Versed with Industry Tools!
Our resources are well versed with automation tools and latest technology trends and are certified. This engagement model offers flexibility to change requirements and offers more transparency in the process of applying the solutions. We offer a hybrid engagement model as well where you can manage our resources and monitor their daily progress. Our Business Analysts, Solution Architects, Developers, Testers and Infrastructure Engineers are available readily for starting on a project and to work with any geography.
Our Products & Technologies
SOFTWARE BOTS
ITSM
Robotic Process Automation
Blends Artificial Intelligence (AI), Machine Learning (ML) and Robotics to optimize workforce productivity, thereby, improving the efficiency of the business’ processes. RPA utilizes software robots to perform high-volume, repetitive tasks, and enables the human workforce to focus on the higher value activities.
RPA CoE (Center of Excellence) leverages extensive domain and technology experience to deliver substantial an measurable gains across multiple domains, including Financial Services, Telecom, Insurance, Retail, Supply Chain & Logistics, HR/Payroll, Finance & Accounts and Others.
IT Service Management
IT service management (ITSM) is a process that enables organizations in aligning their services with business & operational goals. ITSM deals with effectively handling IT Infrastructure & Resources with a focus of delivering the best to their end users.
Our ITSM Offerings include:
- SERVICE TRANSITION AND STANDARDIZATION: Includes requirement analysis, design, development and implementation of ITIL V3 compliant processes and a tools platform with clear ownership and accountability
- CONSULTING: Enables strategic ITSM initiatives through business integration planning, benchmarking, and assessment services based on ISO 20000 and ITIL best practices
- SERVICE MANAGEMENT INTEGRATION: Establishes a robust service management integrator framework to monitor and track SLA, process and security compliance. It facilitates building and sustaining a robust Enterprise Service Management (ESM) tools platform to support multi-tenancy models
- SERVICE ASSURANCE AND TRANSFORMATION: Encompasses a process sustenance model and quality assurance framework including transformational initiatives
- CUSTOMER EXPERIENCE MANAGEMENT: Involves the application of a scientific approach to understand customer expectations and bridge the gap between quality of service and experience
